Community Support Services


This service is available to adults 19 years of age or older experiencing a severe mental illness or a co-occurring mental illness and substance use disorder.

Community Support Services

Started in 2001, Community Support Services is designed for adults 19 years of age or older experiencing a severe mental illness or a co-occurring mental illness and substance use disorder.  Community Support Specialists work closely with individuals to achieve their goals, develop or enhance a support system, organize the home environment, develop techniques to manage symptoms, and assist with coordinating communication among services.  Community Support Specialists work one on one with individuals to provide goal-oriented and individualized support through assessment, planning, linkage, advocacy, coordination, and monitoring activities.

How Community Support Services Work

Services are provided primarily off-site and may take place in the individual’s home learning daily living or housekeeping skills, in the community learning about resources or coping skills, or in the doctor’s office learning advocacy and communication skills.

Services are developed with the individual so his or her own personal goals can be identified and met.  The desired outcomes of Community Support Services are to enhance participant ability to function in community settings, to decrease the frequency of hospitalizations and/or prevent premature institutionalization, and to assist with resource acquisition and utilization.

Friendship Program, Inc. has a strong commitment to providing excellent mental health services and maintains active engagement with local agencies and organizations to promote mental health services as well as work to end stigma about mental illnesses.

Community Support Services include:

  • Assistance addressing chronic non-compliance with medications, appointments, and/or numerous hospitalizations
  • Outreach to encourage participation
  • Coordination of or assistance in the development of competencies needed to increase social support networks and community linkages
  • Enhancement of daily living activities, including but not limited to budgeting, meal planning, personal care, housekeeping and home maintenance, and other identified needs
  • Coordination or resource utilization, acquisition, and management
  • Assistance with securing safe housing reflective of the abilities and preferences of the person served
  • Coordination of services and ongoing assessment of services
  • Assistance with exploring employment or other meaningful activities
  • Coordination of or assistance with transportation
  • Assistance, coordination, and intervention during times of crisis
  • Facilitation of communication and advocacy between various providers
  • Provision of linkages, referrals, and coordination of services needed including, but not limited to financial, medical, or other community services
  • Assistance in identifying strengths, needs and preferences of those served in ways that may enhance quality of life and overall level of functioning in the community

Participants admitted to Community Support Services must meet the following criteria:

  • Must be 19 years of age or older who meet the criteria for severe and persistent psychiatric disabilities as diagnosed by a qualified physician or clinical psychologist as specified under the Nebraska Administrative Code for persons disabled by severe and persistent mental illness, with priority given to some individuals as per contract
  • Must be in need of supportive or rehabilitative services
  • Must be under the care of a qualified psychiatrist or clinical psychologist
  • Must be willing to participate in the agency and be willing to abide by the rules of the agency
  • Must demonstrate a need for at least two (2) of the services provided by Community Support Services
  • Must not exhibit violent or threatening behavior towards themselves or others


Get In Touch

Friendship Program, Inc.


7315 Maple St.,
Omaha, NE 68134

Hours of Operation

Monday through Friday
7:15 a.m. - 5:00 p.m.

National Safety Council Nebraska Proud Member
Aspire to Excellence Carf Accredited
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Member of the Better Business Bureau since 2003.

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